Is Your Computer Guy Just Fixing Problems...
Or Is He Preventing Them?
For years the common business model for computer repair businesses focused on hardware sales and fixing stuff when it broke. Having been both a purchaser and a provider of such services, I always thought there had to be a better way. .
. and I've found it! The key is a more "managed" approach to your computer support. We employ four, pro-active elements to protect and maintain your systems for peak performance.
- Security - centrally managed and monitored firewall/antivirus.
- Monitoring - 24/7 monitoring and daily health checks
- Maintenance - Automatic maintenance including software patches
- Backup - Onsite & offsite monitored backup solutions
Why Our Clients Are Flocking To This New Method Of Computer Support
With the constant changes to technology and daily development of new threats, even a small, 5-user network requires ongoing maintenance from a highly-trained technician. Obviously the costs of hiring a full-time IT person are not always feasible, even for companies with 20 to 75 workstations.
Up until now, you only had two options for computer support:
This option is the most common; you designate the most technically-savvy person on staff to be your make-shift IT manager and only bring in outside help when your
"internal guru" runs into a network crisis they can't solve. Problem is, you are pulling this person away from the real job you hired them to do AND unless they have the time to stay up-to-date on the latest developments in IT support and management, they don't have the skills or knowledge required to properly support and secure your network. This inevitably results in a network that is ill-maintained and unstable, which then results in excessive downtime, overspending on IT support, and expensive recovery costs.
Option #2: This is really foolish, but we see it every day; businesses that use their network until it
"breaks" and then call in the experts to repair or replace whatever stopped working. This reactive model of network maintenance is a surefire path to extensive downtime, lost data, and excessive spending on IT support, not to mention major disruptions in staff productivity, sales, cash flow, production, and customer service that can never be recovered.
And Now. . . Option #3:
By monitoring your systems 24/7 and performing daily health checks we find small issues before they become big problems. We constantly keep track of virus updates, scheduled backups and other critical functions of your network. We also perform regular maintenance to keep your systems running smoothly. All of this is done remotely from our office, automatically and without interrupting your workday. We can even fix most problems over the internet reducing service call charges and more importantly, response time.
Get More, Spend Less
Our unique approach to computer support provides you with your own virtual IT department at a fraction of the cost. In fact most of our customers experience an overall cost savings by switching to a proactive support agreement versus waiting for computers to break. Downtime costs can easily run into the thousands of dollars per day when you include salaries and lost sales.
"The Top 10 Most Expensive & Deadly Computer Disasters That Wipe Out Small Business Owners...And How To Prevent Them From Happening to You"
What Our Customers Say
I love the job you are doing and AJ is
very happy with the service also. I reminded him of how much
better our stuff was working and how little "down" time we've
had since you took over.
- Diane Cochran
"Eric Anthony (Group) has become an excellent resource for my company, and as a referral to our clients. When I refer him to others, I am always confident that he will be able to handle their needs without question. This is a rare quality in businesses today, and I truly appreciate his professionalism."
- Amy Pederson,
You are the Smartest Guy in the whole world and I mean this!!!!
- Laura Carol.
Assured Business Group
"Hi 'Eric.... Everything is working great.. Thanks... I'll be back again - I'm sure. Can't survive without your type."
- Dick Braby, Author
"Thanks Eric. I am completely satisfied with your work and look forward to a continued business relationship."
- Steve Mellich, Civil Engineer
"You ROCK Brother! Thanks for everything."
- Mark Revord,
Director of Operations,
St. Timothy's Catholic Community